Returns and refunds

Returns Policy

We take pride in the quality of our products and carefully inspect every order before it is dispatched.

Due to the nature of our business, we do not accept returns or exchanges for items unless they are faulty, damaged, or incorrect.

If you receive an item that is faulty or damaged, you must notify us within 14 days of receiving your order. Please contact us with your order number, a description of the issue, and clear photographs of the fault or damage.

Once your claim has been reviewed and approved, we will advise you of the next steps. Where appropriate, we will offer a replacement, repair, or refund in accordance with your statutory rights under UK consumer law.

Items will not be accepted for return if:

• The issue is reported more than 14 days after delivery.
• The item has been worn, washed, altered, or damaged through misuse.
• The fault is due to normal wear and tear or accidental damage after delivery.

This policy does not affect your statutory rights under applicable UK consumer legislation.